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Policy confidentiality agreement

With the development of new communication tools, it is necessary to pay particular attention to the protection of privacy. This is why we are committed to respecting the confidentiality of the personal information we collect.

Introduction

Within the framework of its activity, the company COSTOMISE, whose registered office is located at 5 rue Robert Nouzillat 17230 Longèves, is led to collect and process information, some of which is qualified as "personal data". COSTOMISE attaches great importance to the respect of privacy, and only uses data in a responsible and confidential manner and for a specific purpose.

Personal data

On the website www.costomise.com, there are 2 types of data that may be collected:

- Data transmitted directly
These data are those that you transmit to us directly, via a contact form or by direct contact by email. The fields "first name and surname", "email" and "reason for contact" are mandatory in the contact form.

- Data collected automatically
During your visits, once you have given your consent, we may collect "web analytics" type information relating to your browsing, the duration of your visit, your IP address, your browser type and version. The technology used is the cookie.
Use of the data

The data you provide directly to us is used for the purpose of contacting you again and/or in connection with the request you make to us. Web analytics" data is collected anonymously (by recording anonymous IP addresses) by Google Analytics, and allows us to measure the audience of our website, the consultations and possible errors in order to constantly improve the user experience. This data is used by COSTOMISE, the data controller, and will never be transferred to a third party or used for any other purpose than those detailed above.

Legal basis

Personal data is only collected after the user has given his or her compulsory consent. This consent is validly collected (buttons and check boxes), free, clear and unequivocal.

Shelf life

The data will be stored for a maximum of 3 years.

Cookies

Here is the list of cookies used and their purpose:
- Google Analytics cookies: Web analytics
- Hotjar cookies : Web analytics
- Confirmic cookies : Allows us to remember that you have accepted cookies so that we don't bother you the next time you visit.

Your rights regarding personal data

You have the right to consult, request modification or erasure of all your personal data. You can also withdraw your consent to the processing of your data.

Contact for the Data Protection Officer

hello[at]costomise.com